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## Term and Condition Biznet IPTV

## General Terms

1. The following Terms and Conditions apply to all individuals (´Customer´) who subscribe for Biznet IPTV (´Service´).
2. Customer acknowledges that Biznet IPTV services can only be used on The New Biznet Fiber network.
3. Customer acknowledges that currently Biznet IPTV can only be used in 25 (twenty five) cities in Indonesia, which include DKI Jakarta, Bandung Districts, Bandung, Karawang Districts, Cirebon Districts, Cirebon, Bogor, Depok, Bekasi, Serang, Serang Districts, Tangerang, South Tangerang, Tangerang Districts, Denpasar, Badung Districts, Tabanan Districts, Gianyar Districts, Semarang, Yogyakarta, Sleman Districts, Malang, Surabaya, Kediri, and Batam.
4. Customer acknowledges that the Service is a prepaid service and Customer must make monthly payments to extend monthly active period according to the selected Service package.
5. Customer acknowledges that Biznet IPTV Service cannot issue a physical invoice or proof of payment equivalent to a tax invoice.
6. Customer acknowledges that the paid monthly fee is only for Biznet IPTV Linear TV service. Other than that, there will be additional costs.
7. Customer is prohibited to resell, reused or redistribute all or any parts of the Service rendered to other parties other than Customer
8. The fees for using the Pre-Paid Service and/or other applicable additional charges may be found on the official Biznet IPTV website. Biznet IPTV reserves the right to change or increase the subscription fee from time to time. Bonus Cable TV Feature has unlimited number and/or television channel formats for Standard Definition (SD) and/or High Definition (HD) broadcast quality.
9. The following Terms & Conditions are consider valid once Customers have completed all required information in the checklist-column on the online registration form and/or when the Service representatives are filling in the online registration form with consent from Customer in a written or verbal form. Biznet IPTV has the right to refuse this application without any explanation.
10. Customer hereby declare that the information given to Biznet IPTV is true and agreed to be bound by Service Terms and Conditions. Any changes to the above information must be informed to Biznet IPTV for the period of their Subscription.

## Terms of Biznet IPTV Service

1. Customer acknowledges that the monthly fee that Customer paid is only for Biznet IPTV Linear TV services. For other services, there will be an additional fee that will be charged to customer.
2. Customer acknowledges that the Video on Demand (VOD) service will be charged as an additional service outside of Biznet IPTV monthly fee for Linear TV that paid by customer.
3. Customer acknowledges that 1 (one) Account ID can be used for 4 (four) Biznet IPTV STBes.
4. Customer acknowledges that the purchase of 1 (one) Video on Demand (VOD) is only valid in 1 (One) Biznet IPTV STB that made the purchase.
5. Customer acknowledges that that if they are not paying for Biznet IPTV Linear TV monthly fees, customers will only be able to enjoy Local TV channels that available on Biznet IPTV STB.

## Terms of Use

1. Monthly fee are defined as Customer obligation of payment in the form of package with activation period of 30 (thirty) days includes, but not limited to stamp duty fee, arrears, mutation cost, late payment charge, or other fees based on applicable law(s).
2. Customer is responsible in providing any necessary equipment other than those provided by Biznet IPTV to receive suitable Service. Biznet IPTV does not provide technical support for equipment, network or software owned by Customer that is not a part of Service offering.
3. Customer acknowledges and agrees that Biznet IPTV is not responsible for decisions / regulations from content management that issued by the internet service providers used by customers.
4. Customer acknowledges and agrees that Biznet IPTV Service quality that received by customer will depend on the internet service and bandwidth capacity that customers use, both directly and / or indirectly. If the customer internet service provider cannot support Biznet IPTV services, then it is not part of Biznet IPTV responsibility.
5. For Credit Card payment, Customer hereby authorizes Biznet IPTV to charge our credit card for Service that Customer has chosen.
6. As per article 1814 of Civil Code, this debit authorization shall be deemed valid until Customer have settled fully all payment to Biznet IPTV and/or terminate subscription of Service.
7. Customer acknowledges that by subscribing to Biznet IPTV Promotion, Customer is not allowed to decrease the service during promotion period.
8. Monthly fee cannot be refunded.
9. Biznet is not responsible for any misspelling of Account ID during payment process. Service payment for the wrong Account ID is not refundable and will become customers responsibility.

## General Information

1. The entire Terms and Conditions are subject to the laws governed by the Republic of Indonesia. When there is an event of dispute between Biznet Home and Customer related to the Terms and Conditions, both parties will try to settle through consensus in reaching agreement. When agreement is not reached, Biznet Home has a right to file a claim or lawsuit through Central Jakarta District Court.
2. Biznet and Customer agree to waive the provision of article 1266 of the Indonesian Civil Code, so that the termination of the Service shall be final entirely by written notification from the Party that terminates the Service in accordance with this Terms and Conditions of Service.
3. If the performance of this Terms and Conditions could not be conducted, hampered or interfered by any act or condition beyond the reasonable control (force majeure), Biznet IPTV will give prompt notice to Customer and could be released from the whole or a part of the obligation that shall be made if such performance is caused by such obstacle, or interference. During the period of such non-performance, any and all charges, fees, or other payments arising out of or in relation to any Services which not being performed will be suspended.
4. Services Terms and Conditions may change at any time and will be informed on Biznet IPTV official website.
5. The Terms and Conditions are made bilingual: Bahasa Indonesia and English. In the events of inconsistency of interpretation between Bahasa Indonesia and English, the Terms and Conditions used will be in the Bahasa Indonesia format.

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